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Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

My Story - Buchan Jagdev

For Occupational Therapy Day 2021, occupational therapist Buchan Jagdev tells us about how her role has changed during the pandemic and what motivates her to every day.

Using data and intelligence

Learn how we use data and intelligence to inform our assessment of the performance of institutions and programmes.

Ensuring that your CPD benefits the service user

These benefits do not need to be radical and in many cases may simply be a result of improvements you have made to your practice

Putting your CPD profile together

This page is a quick guide to completing the four main parts of your CPD profile

Supervision, leadership and culture

Working in partnership with colleagues, effective supervision and leadership are integral to the delivery of healthcare

Employer case study - The effects of well-supported CPD (Optima Health)

Karen Philpotts, Head of Clinical Standards (MSH and MH) at Optima Health, shares a case study on the impact of well-supported CPD on one practitioner and their team.

Cookies used on our website

Information about the cookies used on our website and how to review your preferences and consent.

Supporting innovation in practice-based learning part II

Blog by Head of Education Brendon Edmonds exploring the use of simulation, another key area of interest in relation to practice based learning (part 2).

Short readmission

This short readmission process is for registrants who have come off the Register and are rejoining within one month.

Applicants with convictions

How to consider applicants with convictions or cautions and make decisions regarding their suitability for registration and ability to provide a professional service for the public. 

Person-centred care

As a health and care professional, you must promote and protect the interests of service users and carers

Registrant snapshot - 1 March 2023

Total number of registrants for the main HCPC Register, broken down by profession (1 March 2023).

Disclosing information without consent

There are a small number of circumstances where you might need to pass on information without consent, or when you have asked for consent but the service user has refused it

Good practice - international staff at Birmingham Community Healthcare NHS Foundation Trust

Dr Pameleta Ricketts, AHP Professional Lead and HCPC Council Member, shares the considerations that have produced a strong, productive international staff contingent at BCHC.