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The HCPC is closed from 12 noon on 24 December 2025, reopening 2 January 2025. Email inboxes and phones are not being monitored. More information

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How to make a complaint to the Health and Care Professions Council (HCPC)

This document provides guidance on making a complaint about a person on the HCPC Register.

Registrants’ mental health

We have emphasised the importance of registrants looking after their own mental health and seeking help where necessary as a part of maintaining their fitness to practise. This is one theme within the key changes to the updated standards of proficiency for all professions. 

Review documents

We produce reviews of the regulatory work we do in assessing and monitoring programmes

Reviewing the way we work – improving your experience

We introduced our quality assurance model in September 2021. In replacing our previous model, we aimed for the HCPC’s Education function to be flexible, intelligent and data-led in our risk-based quality assurance of education providers.  

Raising concerns

Information on raising concerns and access to the online concerns form

Standards for the use by orthoptists of exemptions to sell and supply medicines

The standards to enable registered orthoptists who are appropriately trained to sell and supply certain prescription only medicines

Consultation on revisions to the standards of education and training

We’re proposing changes to our standards of education and training (SETs), which make sure that future health and care professionals trained in the UK are equipped to deliver safe and effective care.

Professional bodies for practitioner psychologists

Professional bodies typically promote the profession, represent their members and provide curriculum frameworks, training and CPD.

Certifying documents for readmission

Copies of your documents must be correctly certified by a person of standing in the community

Additional entitlements

We have powers to mark or 'annotate' the Register to show where a registrant has additional entitlements because they have completed additional training in a particular area of practice.

Professional bodies for chiropodists / podiatrists

Professional bodies typically promote the profession, represent their members and provide curriculum frameworks, training and CPD.

HCPC looking for next Council Apprentices as scheme enters fifth year

I am thrilled that we have begun the search for our 2025 cohort of Council Apprentices, as the scheme enters its fifth year.