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Consent and confidentiality
It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them
Keeping information safe
You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.
What information is confidential?
Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential
Introduction to confidentiality
Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private
Key principles of confidentiality
You should keep the following principles in mind when handling information
Sole practitioners' group
Case study: Carl is a podiatrist working in independent practise. He is a sole practitioner and has run his business for 10 years
Maintaining professional boundaries
As a registered professional, it is your responsibility to maintain appropriate professional boundaries with service users, carers and colleagues.
Subject access requests
You can request a copy of your application or registration details at any time by placing a subject access request.
What employers need to know - Revised standards of conduct, performance and ethics
Ahead of the revised standards of conduct, performance and ethics coming into effect, HCPC Policy colleagues outline the key areas that employers, managers and leaders of registrants may wish to focus on.
Supporting registered professionals: revised standards of conduct, performance and ethics
With the publication of the revised standards of conduct, performance and ethics (‘the standards’) coming soon, you are no doubt wondering what you can do to support your HCPC registrants with embedding them into everyday practice. We're here to help!
Watch: Employer Insights webinar - Revised standards of conduct, performance and ethics
Watch a recording of this 30-minute webinar designed specially for employers and managers of HCPC registrants, to support them with the revised standards of conduct, performance and ethics.
My Story – Prabha Vijayakumar (South Asian Heritage Month 2024)
Prabha, a registered occupational therapist, shares her journey from India to the UK, and how she discovered her calling.
My Story - Cynthia Srikesavan (South Asian Heritage Month)
To mark South Asian Heritage Month 2024, Cynthia Srikesavan, a senior researcher in physiotherapy at the University of Oxford and a registered physiotherapist, shares her journey into healthcare and how her background inspires her work.