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Ensuring your CPD is effective and relevant
Your CPD activities should be beneficial to you and enhance the service you provide
Customer service process
Step by step guide on the complaints process
Our two-stage process
How we assess the programmes proposed and the institution-level standards that need to be met.
Claiming back tax
Did you know you may be able to claim back tax on your renewal fees?
Using your online account
Find guidance on creating, accessing and managing your online account.
When something goes wrong, openness is in everybody’s best interests
Vince Clarke, paramedic and senior lecturer at the University of Hertfordshire, discusses the challenges you may face when something goes wrong
Ramadan 2022 – supporting Muslim colleagues at work
Learning and Development Manager Tehimna Ansari reflects on how mangers and colleagues can support Muslim colleagues during the holy month of Ramadan.
Pass lists
How to submit the electronic pass lists for the education provision you manage
How to submit further information
See the step-by-step guidance below of how to submit further information if requested by a CPD assessor
Student misconduct
A closer look at student misconduct whilst on a programme, and what resources are there to support you in developing related policies.
Being LGBT+ in healthcare - LGBT+ History Month
To mark LGBT+ History Month 2024, two members of the UK SLT Pride Network tell us about their journeys in healthcare and how they have grappled with the barriers they face.
Ramadan 2023 – supporting Muslim colleagues at work
Supporting colleagues during Ramadan is part of building an inclusive work environment where everyone is engaged, respected, valued and feel a sense of belonging because of all the effort from their colleagues/managers.
FOI Compliance statistics - 2021
Our Freedom of information (FOI) compliance statistics are published on a quarterly basis. See statistics for 2021.
FOI Compliance statistics - 2024
Our Freedom of information (FOI) compliance statistics are published on a quarterly basis. See statistics for 2024.
