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Disclosing information by law

Sometimes, you may be asked for information directly under the law – for example, if a court has ordered you to disclose the information

Disclosing information with consent

In most cases, you will need to make sure you have consent from the service user before you disclose or share any identifiable information

Consent and confidentiality

It is important that you get the service user’s permission, or ‘consent’, before you share or disclose their information or use it for reasons which are not related to the care or services you provide for them

Keeping information safe

You need to take all reasonable steps to protect information about service users. By ‘reasonable steps’, we mean that you need to take sensible, practical measures to make sure that you keep the information safe.

What information is confidential?

Information about a service user can be ‘identifiable’ or ‘anonymised’, by identifiable information we mean any information you hold about a service user that could identify them, you must treat this information as confidential

Introduction to confidentiality

Confidentiality means protecting personal information, this information might include details of a service user’s lifestyle, family, health or care needs which they want to be kept private

Key characteristics of effective supervision

We recently commissioned Newcastle University to undertake research into what makes clinical and peer supervision effective

Cross-profession supervision and multiple supervisors

Case study: Ellie is a registered Operating Department Practitioner (ODP), who recently started a new job at an NHS Trust. As part of her contract of employment, Ellie is expected to administer drugs intravenously.

Student supervision

Case study: Lilly is a Band 5 registered dietician who works in a community healthcare centre. Lilly has recently been asked by her employer to supervise Isaac, a second-year student dietician, during his practice-based learning.

Supervision templates

Our supervision templates provide some examples of how you might want to structure your supervision sessions and the types of conversations you could have.

Lead Visitor

Lead Visitors assess education and training programmes to make sure that they meet HCPC standards

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