Apply for readmission

The fee we ask you to pay once your application has been checked is called a readmission fee.

This is a non refundable payment of £290.90 and includes the first year (or part year) of registration.

The readmission fee is not payable if your name was removed from the Register less than once month from the date, we receive your application.

When we've processed your details, you'll be able to pay your fee in your online account.

We'll email you to confirm this. Please note, if you haven't logged in to your online account before, you'll need to activate your account first.

How to activate your account

Once we’ve received your readmission form and fee, we’ll process them as quickly as possible. Our service level is 10 working days for this, but it can be much quicker.

This can be caused by a number of factors. One or more of the changes below should resolve it.

1. Make sure you are using the most recent temporary password you were sent. Each time a password is generated, the previous one becomes invalidated. This will mean it is rejected. If you’ve generated multiple passwords, make sure there is no chance that the correct one is still on its way.

2. Follow the link in the activation email itself. This is a unique link with information that communicates with your account settings. You won’t be able to activate your account wihtout clicking it. 

3. Open the activation link using a browser that is not Google Chrome. To do this, right click the link (or tap and hold) and select ‘Copy link address’. Then paste it into a new browser.

4. Go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button.

5. Go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button.

Tried these steps without success?
Please contact registration@hcpc-uk.org with your registration number, explaining the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

This can be caused by a number of factors. One or more of the changes below should resolve it.

1. Add 'noreplyregistration@hcpc-uk.org' to your safe senders list on your email client. Go to hcpc-uk.org/activate and request another temporary password.

2. Go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button.

3. Go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button.

Tried these steps without success?
Please contact registration@hcpc-uk.org with your registration number, explaining the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

This can be caused by a number of factors. One or more of the changes below should resolve it.

1. Make sure you’ve activated your account before logging in. If this is your first time logging in, or your first time logging in since 2020, you’ll need to go to hcpc-uk.org/activate and complete the steps.

2. Re-activate your account: go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button (this can re-trigger the system notifications) 

3. Re-activate your account with a new email address: go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button

Tried these steps without success?
Contact registration@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

This will mean that you can’t receive your verification code via SMS. You won’t be able to complete your two-factor authentication, so you'll need the number on your account to be updated.

This can only be done by a member of our Registration team. Please contact registration@hcpc-uk.org with full details as soon as possible. We will need your name, address and date of birth to identify you, and your new phone number.

There can be some delays to receiving the verification text message. This can range from one to six hours.

If you've waited six hours without success, contact registration@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

This can be caused by a number of factors. One or more of the changes below should resolve it.

1. Add ‘noreplyregistration@hcpc-uk.org' to your safe senders list on your email client. Go to hcpc-uk.org/activate and request another temporary password.

2. Log into your online account and check that the correct email address is on your account. Sometimes a small misspelling can cause this issue. 

Tried these steps without success?
Contact registration@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

Unfortunately, we can’t provide confirmation of receipt for documents, due to the volume we receive every day. We will process your details within 10 working days or less. When processed, we will email you to let you know that you can make your registration payment.

Once we have processed your details, you’ll be able to log into your online account and make the payment. The confirmation email isn’t required to make the payment.

This can be caused by a number of factors. One or more of the changes below should resolve it.

1. Add ‘noreplyregistration@hcpc-uk.org' to your safe senders list on your email client. Go to hcpc-uk.org/activate and request another temporary password.

2. Go to the activation page (hcpc-uk.org/activate), enter the same email address and use the ‘Change email and activate’ button (this can re-trigger the system notifications) 

3. Go to the activation page (hcpc-uk.org/activate), enter a new email address and use the ‘Change email and activate’ button

Tried these steps without success?
Contact registration@hcpc-uk.org with your registration number, and explain the issue. Please include information about the steps you’ve followed, so that our team knows what has been tried. Ask for details on how to make your readmission payment by bank transfer.

Once we have processed your details, you'll be able to make your registration payment through your online account. We'll send you an email confirming this, but the email isn't needed to make the payment. 

If you haven't logged in to your online account before, you'll need to activate it first.

Activate your account

To access direct debit payment options for a registration payment, you’ll need to add (or re-add) your direct debit details to your account.

You can do this under ‘My Details’.

Payment processing times are determined by your bank, and can take up to 3 working days to be received by our system. The processing time depends on your bank, the type of transaction and whether service is affected by a weekend or bank holiday.

Please allow enough time for the transfer to be made fully.

If you have made your payment and urgently require assistance, please contact registration@hcpc-uk.org with full details and a confirmation if possible.