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Customer service policy

View our policy for customer service in this section

The standards of proficiency for chiropodists / podiatrists

The standards of proficiency that chiropodists / podiatrists must meet in order to join, and remain on, the HCPC Register. 

The standards of proficiency for dietitians

The standards of proficiency that dietitians must meet in order to join, and remain on, the HCPC Register. 

The standards of proficiency for hearing aid dispensers

The standards of proficiency that hearing aid dispensers must meet in order to join, and remain on, the HCPC Register. 

Standards of education and training

The Standards of education and training are the standards against which we assess education and training programmes

The standards of proficiency for biomedical scientists

The standards of proficiency that biomedical scientists must meet in order to join, and remain on, the HCPC Register. 

Standards of conduct, performance and ethics

The ethical framework within which our registrants must work

Standards of continuing professional development

Our expectations around demonstrating continuing learning and development

Diversity data: clinical scientists - November 2023

This factsheet provides key EDI information for clinical scientists and how the demographics of this group compare to the demographics of HCPC registrants overall

My Story - Emma Vessey (Disability History Month 2023)

Emma is a registered occupational therapist. For Disability History Month 2023 she shares the story of her disability and its impacts on her life.

Diversity data: orthoptists - October 2023

This factsheet provides key EDI information for orthoptists and how the demographics of this group compare to the demographics of HCPC registrants overall

Diversity data: paramedics - October 2023

This factsheet provides key EDI information for paramedics and how the demographics of this group compare to the demographics of HCPC registrants overall

Employer Insights: Advice for Witnesses

Information to help your employees feel prepared before testifying and who to contact with further questions.

Education data set (2021)

This data primarily relates to the application of the previous (or legacy) model, which was discontinued at the end of the 2020-21 academic year, and replaced by the new model.

This report provides highlights from the data set produced, focusing on time and quality wherever possible.

What is the professional liaison service?

How our bespoke workshops and general sessions can help you get the most out of the HCPC.

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