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As our 12-month updating period comes into effect once more, Policy Manager Madeleine Connor looks back on the COVID-19 pandemic and circumstances that temporarily extended it.

We've compiled a list of top tips to help make the CPD auditing process as smooth as possible.

Material to help registrants understand and meet the updated standards of proficiency.

Helpful resources, including advice and support available from other organisations

Step by step guide on the complaints process

How the government decides which professions should be regulated

How we consult and how to get involved

If a concern is raised about an employee, we may ask you for information as their employer or manager

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Susanna is an occupational therapist and Aspire Creating Communities, a charity in Huddersfield that combats social isolation amongst over-55s. She returned to the Register in 2019.

Professional bodies play an important and complimentary role to our own regulatory role within education quality assurance and enhancement.