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Fitness to practise FAQs

Frequently asked questions about the HCPTS and fitness to practise hearings

Customer service policy

View our policy for customer service in this section

Fitness to practise decisions

The customer service process is designed for addressing complaints you may have about the service we provide

Committees

Committees advise and assist the Council

People and departments

Employees work across a variety of departments to support our operations

Executive Leadership Team (ELT)

The ELT has day-to-day responsibility for managing HCPC

Policies

Details of our policies including equality, diversity and inclusion and the Welsh language scheme

Oversight

The Professional Standards Authority for Health and Social Care (PSA) oversees our work.

Professions and protected titles

The professions we regulate have one or more designated titles that are protected by law and professionals must be registered to use them

Education annual reports

Our reports provide an insight into how we approve and monitor programmes throughout the year

Raise a concern as a member of the public

How to raise a concern about a HCPC registered professional if you are a member of the public

When and how to make a character self-referral

How to let us know about concerns regarding your conduct or competence

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