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Customer feedback

As an organisation, our aim is to provide the best customer service we can for all our registrants and stakeholders

Registrant snapshot - 19 April 2024

Total number of registrants for the main HCPC Register, broken down by profession (19 April 2024).

Registrant snapshot -10 May 2024

Total number of registrants for the main HCPC Register, broken down by profession (10 May 2024).

Registrant snapshot - 4 January 2024

Total number of registrants for the main HCPC Register, broken down by profession (4 January 2024).

Registrant snapshot - 2 February 2024

Total number of registrants for the main HCPC Register, broken down by profession (2 February 2024).

Registrant snapshot - 3 March 2024

Total number of registrants for the main HCPC Register, broken down by profession (3 March 2024).

Registrant snapshot - 4 December 2023

Total number of registrants for the main HCPC Register, broken down by profession (4 December 2023).

Registrant snapshot - 4 October 2024

Total number of registrants for the main HCPC Register, broken down by profession (4 October 2024).

Assessing and quantifying risk

We use a risk model which allows us to be consistent in the application of our standards and processes.

Cookies used on our website

Information about the cookies used on our website and how to review your preferences and consent.

Access your HCPC payment receipt

You can use your online account to download a list of the payments you've made to us since October 2020.

Applicants with convictions

How to consider applicants with convictions or cautions and make decisions regarding their suitability for registration and ability to provide a professional service for the public. 

Social media case studies

These case studies demonstrate the positive and negative effects social media use can have on registrant’s practice

Feedback on our registration services

We are committed to developing and improving the service provided by our Registration Department and we would like your help by providing feedback

Education Quality Assurance Model

The new model aims to deliver proportionate and flexible regulatory action through a more intelligent use of data and a risked based approach to education programme assurance

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