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Customer service process

Step by step guide on the complaints process

Controlled drugs

Controlled drugs are subject to additional legal controls as they carry a higher risk of being misused or causing harm

Council apprenticeship

More information about the Council apprenticeship scheme including profiles of current HCPC Council Apprentices.

Code of Corporate Governance

The Code incorporates a series of regulatory documents and policies

Using your online account

What information you can change via your online account, and how to begin using it

When something goes wrong, openness is in everybody’s best interests

Vince Clarke, paramedic and senior lecturer at the University of Hertfordshire, discusses the challenges you may face when something goes wrong

Supervision

These pages outline some of the benefits and outcomes that supervision can have on your professional development and provide some top tips on how you can effectively approach supervision in your practice

The CPD audit process

During each renewal we randomly select 2.5 per cent of each profession and ask them to submit their CPD profile

Our two-stage process

How we assess the programmes proposed and the institution-level standards that need to be met. 

Ensuring your CPD is effective and relevant

Your CPD activities should be beneficial to you and enhance the service you provide

Ramadan 2023 – supporting Muslim colleagues at work

Supporting colleagues during Ramadan is part of building an inclusive work environment where everyone is engaged, respected, valued and feel a sense of belonging because of all the effort from their colleagues/managers.

Being LGBT+ in healthcare - LGBT+ History Month

To mark LGBT+ History Month 2024, two members of the UK SLT Pride Network tell us about their journeys in healthcare and how they have grappled with the barriers they face.

FOI Compliance statistics - 2021

Our Freedom of information (FOI) compliance statistics are published on a quarterly basis. See statistics for 2021. 

What equality, diversity and inclusion means to us

We intend that everybody should be equally able to access our services and be treated fairly and supported when doing so

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